Refund Policy
Systems Intelligence LLC
Last updated: April 28, 2026
Maven Satisfaction Guarantee
All courses, workshops, and sessions offered by Systems Intelligence LLC are enrolled in and delivered through the Maven platform (maven.com). All payments are processed by Maven via Stripe, and all refund requests are handled directly by Maven under their Satisfaction Guarantee policy.
The authoritative and always-current refund policy is maintained by Maven at:
https://help.maven.com/en/articles/8705540-maven-s-satisfaction-guarantee
Systems Intelligence LLC adopts Maven's Satisfaction Guarantee in full. The summary below is provided for convenience only — Maven's published policy governs in all cases.
Summary of Maven's Current Policy
(For reference only — always verify at the link above, as Maven may update their policy)
Lightning Lessons (free): No payment taken; no refund applicable.
Workshops: Full refund available until the workshop start date.
Cohort courses (under 4 weeks): Full refund available through the midpoint of the course.
Cohort courses (4 weeks or longer): Full refund available through the end of the first two weeks of the course. After that, requests are reviewed individually and are not guaranteed.
Maven does not offer retroactive price adjustments or partial refunds if a lower price becomes available after enrollment.
How to Request a Refund
Contact Maven Support directly through your Maven account dashboard, or reach out to us at hello@systemsintelligence.co and we will coordinate with Maven on your behalf.
Questions